What is TUI Airways? Welcome to today’s review in which we shall be taking a look at this popular company, in a bid to establish whether what it offers is good enough for you. By the end of this review, you’ll be well-armed with information to help you decide whether you’ll contact the customer support staff at TUI Airways to request a quote for the services they’re offering. If that sounds interesting, read on to see what this company has in store for you.
Company: TUI Airways
Years in business: 3
Wide variety of aircraft: No
Overall rating: (3.5 / 5)
See my #1 recommended private jet company on this page
What is TUI Airways?
TUI Airways Limited, or TUI as is commonly referred to, is a British Charter airline that offers scheduled and charter flights from the UK and Ireland, to several destinations in Europe, Africa, Asia, and North America. This airline, which was formerly known as Thomson Airways, is the largest charter airline in the entire world. In 2019, for instance, it ferried 11.8 million passengers.
It also boasts of being the 4th largest UK airline based on the total passengers carried (after Easy Jet, British Airways, and Jet2.com). This company’s operating license allows it to carry passengers, cargo, as well as mail on aircraft that have 20+ seats. Its headquarters are currently in Wigmore House (Luton, Bedfordshire).
Do they have a wide variety of aircraft?
No. TUI Airways does not have a wide variety of aircraft, though this is largely due to the structure of its operations. As an airline charter. This company’s objective is to transport as many passengers as possible at a go, which is why it mainly focuses on purchasing large-capacity aircraft. Its current fleet is actually comprised of Boeing aircraft, which have capacities of up to 382 passengers.
TUI Airway’s fleet comprises of the following aircraft:
- Boeing 737-800 – 29 aircraft
- 12 Boeing 737 MAX 8 aircraft
- 4 Boeing 737 MAX 10 arcraft
- Boeing 757-200 (will be replaced with Boeing 737 MAX 10s)– 4 aircraft
- 4 Boeing 767-300ER aircraft (will be replaced with Boeing 787- 9s)
- Boeing 787-8-8 aircraft
- Boeing 787-9 – 8 aircraft
Do they have a wide variety of pricing options for different budgets?
No. Like most charter airlines, the prices are usually mostly fixed, with very little variances. If two passengers are flying through the same route, and are carrying luggage that has the same weight, they’ll most likely be charged the same amount of money, without being offered any other budgetary options to choose from. There are some companies that have various budgetary categories that you can choose from, though the budget that you choose ends up determining the quality of services delivered (the amenities you have access to).
Does TUI Airways offer Flight sharing services?
No. Being an airline, this company doesn’t offer any flight-sharing services. Private air charter companies are the ones that offer flight-sharing services, in a bid to give customers the chance to minimize their flight expenses.
In a flight sharing model, one customer usually charters an entire aircraft, then allows other people (family members, friends, business partners, etc.) to join him or her in paying for the total expenses incurred, as they travel together. This is a great feature if you’re trying to ensure that you have a great travel experience for less, without compromising on quality (luxury).
TUI Airways has group travel packages, which can help you reap almost similar benefits to those offered by flight-sharing services.
Does TUI Airways accept Bitcoin Payments?
No. According to this company’s website, only the following forms of payment are accepted:
- Debit cards – Maestro, MasterCard Debit, Visa Electron, Visa Debit, Delta.
- Credit Cards – Visa, MasterCard
- Direct Debit
Before paying for your flight using any of the listed forms of payment above, you can perhaps give cryptocurrency payments a try. Besides being more secure than most of the conventional methods, crypto payments do not attract any taxes, are way faster, and have lower transaction charges. This, in my opinion, is a perfect combination of features that those who are booking their flights in the near future should take advantage of.
See the full list of private jet companies that accept Bitcoin (and other cryptocurrencies) on this page
There are no membership options that are being offered by this company at the moment. This is a feature that you’ll also mostly find with private charters, but some airlines have also come up with creative ways to offer the same. The presence or absence of a membership program may only matter if you’re a frequent flyer who prefers private air charter services. When using an airline such as TUI Airways, the prices will be significantly low, to the extent that you’ll not be busy hunting for discounts and bonuses.
The quality of the support?
TUI Airways allows its customers to make inquiries and request help using any of the following avenues:
- Download the TUI App – easiest way to communicate with support staff
- Online form – leave them a message
- Call the number provided on the official website
- Social media messaging platforms e.g. Facebook, Twitter.
We shall see in the customer reviews section whether its support services are of the desirable quality.
In what countries are their services available?
As we already saw, this company is based in the UK and Republic of Ireland, but it can transport its customers to airports in the following destinations:
- Central America
- North America
TUI Airways Reviews (What their customers say)
By analyzing customer feedback, we can establish whether a company is delivering on its promises to its customers. Having checked out a couple of features about TUI Airways, it is now time to check whether this company has left a good or bad impression on its customers. Let’s have a look at the reviews on Trip Advisor.
Rating: (3.5 / 5) (from 18,108 customer reviews) click here for details (opens in new window)
The three main areas that TUI Airways seems to be doing great are customer service, cleanliness, and the check-in and boarding process. It’s performing fairly well in terms of legroom, seat comfort, value for money, and food and beverage. Some more effort needs to be put into inflight entertainment and onboard experience, which are very important features of any flight. If you can make do with what this company is offering then you can reach out to them as you book your next flight, else you can check out an alternative that has a 5-star rating across all features.
**You might, for instance, want to look at the company I have given the highest rating on this page
PROs & CONs
It’s now time to sum up this company’s main pros and cons. A snapshot of its strengths and weaknesses should help you decide whether it’s one you can utilize or not.
- Travels to over 95 destinations across the world
- Large capacity aircraft
- Good customer service
- It doesn’t accept Bitcoin payments
- Doesn’t have a membership program
- Flight sharing services not offered
Do You Own or Represent TUI Airways?
If you are a representative, or associate of TUI Airways and have found something that isn’t accurate in today’s review please, feel free to reach out to me and I will update the information on this post. You can do this by leaving your feedback in the comments section below or simply by sending me an e-mail to email@example.com.
Final words and verdict
Overall rating: (3.5 / 5)
TUI Airways has managed to convince a large number of customers about its value and is as such one of the largest of its kind in the world. If you’re a fan of airline charters, then this company would be worth checking out. Before you do that, however, you can take a look at what you can get from my number one recommended alternative to TUI Airways, as you head out on that vacation or important business trip. Who said luxurious private jets are not within your reach?
That will be all for today’s review on what TUI Airways is about. I hope you gained enough information to help you decide whether you’ll rely on it for what it has to offer, or not. Let me know what your thoughts about it are, and whether you have any questions about its features.
I wish you well,
Eric, Investor and Team Member at Gold Retired!