What is Monarch Air Group? Today we shall look at this company, in a bid to highlight its main features, as we determine whether they are relevant to you. essentially, we shall try to establish whether this is a company that you can turn to for the services that they offer, or it’s one that you should stay away from. If this sounds interesting to you, then join me as we get right into it.
Company: Monarch Air Group
Website: https://monarchairgroup.com/
Years in business: 14
Wide variety of aircraft: Yes
Overall rating: 
(4.1 / 5)
P.S.
See my #1 recommended private jet company on this page
What is Monarch Air Group?
Monarch Air Group is a limited liability company that provides air charter services by relying on already-approved vendors across the world. This company has access to a fleet that you can access on a 24/7 basis, and have your travel requirements accommodated. It takes pride in availing a wide variety of aircraft that customers can choose from, depending on the type of journey at hand.
Since its creation in 2006, Monarch Air Group has identified itself as a travel companion of several types of clients and has as such managed to offer its services to:
- Fortune 500 companies
- Government agencies
- Individual travelers
This company has, through its impressive service delivery models, managed to attract the attention of high-value clientele from the following bodies:
- United Nations
- US Defense Department
- Canadian Defense Department
- World Food Programme
- Many other NGOs.
Monarch Air has its headquarters in Florida, from where it offers its charter broker services. This means that it does not own any of the aircraft that are used to carry clients.
Do they have a wide variety of aircraft?
Accessing a wide variety of aircraft is paramount if efficiency and reliability are to be maintained. Customers need to know that they can turn to a company and get the right type of aircraft for their trip. Does Monarch Air Group deliver in terms of offering a wide variety of aircraft?
Yes! This company ticks this box very comfortably, by making sure its customers have access to aircraft in the following categories:
- Heavy Jets e.g. Challenger 604, Challenger 605, Gulfstream G450, Gulfstream G550, Gulfstream G650, Embraer Lineage 1000E.
- Super Mid Jets e.g. Citation Sovereign, Cessna Citation Sovereign, Gulfstream G200, Citation X, Gulfstream 280, Challenger 300, Challenger 350, Dassault Falcon 50
- Mid-Size Jets e.g. Lear 60, Lear 60 XR, Cessna Citation VII, Sabre 65, Gulfstream G150, Citation Latitude
- Light Jets e.g. Lear 45, Hawker 400XP, Phenom 300, Phenom 100E, Citation M2, Citation CJ II
- Props e.g. Piper Navajo
- Turboprops e.g. Pilatus PC-12NG, King AIR 350I, Cessna Grand Caravan, TBM 930
- Rotary (helicopters) e.g MI-26, MI-8T, MIL8-MTV, KAMOV 32.
Do they have a wide variety of pricing options for different budgets?
When it comes to pricing, Monarch Air Group has created a pricing portal that lets customers receive instant price quotes for their trips. All that they need to do is input the following details:
- Departure
- Arrival destination
- Date
- Time
- Number of passengers
Once they have done this, they’ll view the available aircraft options. Generally, the price will vary based on the above factors, but Monarch Air does not offer varying pricing options for different budgets.
Does Monarch Air Group offer Flight sharing services?
The closest that Monarch Air Group comes to offering flight-sharing services is through offering empty legs services. Empty legs remain a very excellent option for travelers who are looking for the convenience and the amenities that private air charters provide at discounted rates. Monarch Air Group, being an on-demand luxury and private air charter, is in a position to access a large number of aircraft through specific joint venture agreements. This makes it possible for customers to book a one-way or round trip in an aircraft that other travelers have access to, hence making it possible for them to enjoy pricing discounts and access to various amenities.
Does Monarch Air Group accept Bitcoin Payments?
Companies in the private aircraft charter industry are gradually opening up to the idea of accepting payments in the form of Bitcoin. This is, in my opinion, a move in the direction, since privacy is amongst the things that these companies cannot afford to compromise on.
Monarch Air Groups is amongst those companies that have embraced Bitcoin payments, as they strive to deliver utmost flexibility in terms of payment options. Rishi Maharaj, the company Executive Account Manager expressed his pride in Monarch Air, for being amongst the pioneers of the use of Bitcoin in this industry, back in 2017.
P.S. See full list of ALL the private jet companies that accept cryptocurrency payments on this page
Membership options?
With membership options, customers are able to lock in the hourly rates of their flights throughout the year, which is something that can lead to massive price cuts/ discounts. Whereas this may be a good option for frequent travelers, it tends to lock out the travelers who travel once in a blue moon. Monarch Air Groups seems to focus on the delivery of services to customers who are out to book on-demand flights. There’s so far, no indication that this company offers any membership programs or even jet card programs.
The quality of the support?
At Gold Retired, we always emphasize that you should not compromise on the quality of support, more so when it comes to services in which your safety is a concern. Only work with private aircraft charter service providers who have a well-established customer service department, and who can respond to your issues speedily.
Monarch Air Group offers its customers several communication channels that they can use to request help, on a need-to basis. The main ones include:
- A Toll-Free line
- Telephone
- Fax
In addition to the above options, you can pay them a visit in any of their physical offices to inquire on very serious and unresolved matters, in:
- Fort Lauderdale
- Canada
- New York
- Bay Harbour Islands
From the customer reviews (as we shall see below), Monarch Air Group’s customer support staff happens to be very responsive.
In what countries is their service available?
Monarch Air Group travels to different destinations in the world, but it seems to have a particular interest in executing flights that serve customers who are taking trips into the following cities:
- New York
- Miami
- Los Angeles
- Las Vegas
- Aspen
- San Francisco
- Denver
- Dallas
- Atlanta
Other popular destinations include the Bahamas, San Diego, and St. Thomas.
Monarch Air Group Reviews (What their customers say)
You can get a general idea of what a company’s services are like by taking a close look at the customer reviews. Reading verified customers’ feedback is, in fact, one of the best ways to source information to help you decide whether you’ll turn to a certain company for the services that it is offering.
What can we say about Monarch Air Group, in this respect? I came across customer reviews on Trustpilot, which I’ll discuss below.
Trustpilot
Rating: 
(4.9 / 5) (out of 308 customer reviews) click here for details (opens in new window)
I was impressed to see that this company has such a large number of reviews and such an excellent overall rating. 98% of the customers think that this company offers excellent, and the rest are mostly those who still think that the services are great. This paints a good picture for Monarch Air Group, which is lauded for delivering personalized services, attending to customers’ last-minute requests, and walking with the customers from the very first call that they make. I think you can see for yourself that this company is indeed one that’s scoring positively with its customers.
\**You might also want to look at the company I have given the highest rating on this page instead
PROs & CONs
Now we are at the section where we get to weigh the strengths and weakness of a company, as we decide whether it’s one that you should rely on or not. Here’s what to expect from Monarch Air Group:
Pros
- Bitcoin payments accepted
- Access to a wide variety of aircraft
- Reliable customer support
- Empty legs flights supported
Cons
- No membership program or jet card
Do You Own or Represent Monarch Air Group?
If you are a representative, or associate of Monarch Air Group and have found something that isn’t accurate in today’s review please, feel free to reach out to me and I will update the information on this post. You can do this by leaving your feedback in the comments section below or simply by sending me an e-mail to contact@goldretired.com.
Final words and verdict
Verdict: Legit!
Overall rating: (4.1 / 5)
Generally, Monarch Air Group has managed to create a good impression with many customers so far and is one that I perceive as being reliable. As a passenger who’s out to access luxurious aircraft as you travel to your intended destination, then Monarch Air Group is an option that you can turn to. Empty legs flights are good for those who’d like to get significant price cuts without the quality of their services being affected. Monarch Air has definitely covered a significant range of the offerings that customers from all walks would be on the look-out for. That said, you can compare its offerings with the high-ranking private aircraft charter companies such as the recommended one below:
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That will be all for this review on what Monarch Air Group. I hope you’re now in a position to decide whether it’s one for you or not. Let me know what your thoughts are about it in the comments section.
I wish you well,
Eric, Investor and Team Member at Gold Retired!
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