What is Jet Aviation? Today we shall be taking a look at this popular company that caught my eye recently. By taking a look at its features, and other elements related to the delivery of customer service, I believe we shall be in a better position to decide whether Jet Aviation is one that we can rely on or one that we should totally avoid. Read on to find out.
Company: Jet Aviation
Years in business: 53
Wide variety of aircraft: Yes
Overall rating: (4.3 / 5)
See my #1 recommended private jet company on this page
What is Jet Aviation?
Jet Aviation is a business aviation services company that is based in Basel. It’s one of the largest ones of its kind in this industry, hence the attention that it has gained from global clientele. This company was founded in 1967, in Switzerland, and is currently a wholly-owned subsidiary of General Dynamics, which trades under the ticker GD in the New York Stocks Exchange. Jet Aviation has about 5600 employees, who have their placements in 26 airports distributed across Europe, Middle East, Asia, North America, and South America.
The main services offered by Jet Aviation at the moment include:
- Aircraft maintenance and refurbishments
- Aircraft completions
- Aeronautical engineering
- Fixed base operations
- Aircraft management
- Charter services
- Aircraft Sales
- Personnel Services
In today’s review, we shall focus on Jet Aviation’s charter services.
Do they have a wide variety of aircraft?
Yes. This company’s European and U.S. charter and aircraft management divisions jointly oversee the flight operations fulfilled using a fleet of 200+ aircraft. The aircraft fall into the categories below:
- Business Liners – 19 Passengers
- Long-range aircraft – 19 passengers
- Large cabin aircraft – 16 passengers
- Super Mid-size cabin – 10 passengers
- Mid Cabin – 8 passengers
As you can see, the aircraft in Jet Aviation’s fleet are sufficient to handle most of your capacity-related needs, in that you can switch to a business liner if you have a large group of friends and family you want to travel with, or you can pick a mid-cabin aircraft if you intend to travel with a smaller number of passengers.
Do they have a wide variety of pricing options for different budgets?
Jet Aviation’s services are structured in such a way that you can end up paying different fees from other clients. This is mainly because this company’s objective is to create a bespoke package for you, to ensure that you get the best experience during your flight. Whereas the amount of money they charge may fall within your budgetary limits, it may not be the case for other customers. The best thing to do is to simply reach out to the support staff, request a price quote, then see if the amount charged is within your allocated air travel budget.
Does Jet aviation offer Flight sharing services?
With flight-sharing services, a customer can charter an entire aircraft, then have his or her friends and family cost-share the total charges (usually by paying for one or several seats. Doing this makes it possible for customers to utilize luxurious air travel services without having to spend an exaggerated amount of money. Before booking your flight with Jet Aviation, therefore, I’d recommend that you first see what companies that have flight-sharing services have to offer (read on till the end to know my number one recommended air charter service provider that has flight-sharing services). That said, you can take advantage of Jet Aviation’s empty leg services, which offer similar benefits to flight-sharing services.
Does Jet Aviation accept Bitcoin Payments?
No. This company is yet to join the list of companies in this industry that are allowing their customers to pay for their flights using Bitcoin. Whereas I am not sure why this company is yet to catch up with its competitors who are already accepting crypto payments, I’m sure that many of Jet Aviation’s competitors will start accepting cryptos in the future. It has, so far, been established that Bitcoin payments do not attract any taxes, can be done anonymously, have low transaction fees, and are very fast. If you’ve been using credit or debit cards to pay for your flight/charter services, you can give crypto payments a try to see the difference.
P.S. See the full list of private jet companies that accept bitcoin payments on this page
Jet Aviation has three membership programs, which are explained below:
- Block Access Charter – this is a program that focuses on making travel for frequent flyers more affordable while also offering refundable dollar deposits.
- Card Access Program – this membership option comes with guaranteed aircraft availability, refundable pre-purchased hours, as well as a 40% round trip bonus.
- Freedom Access – this option combines the best of the Block Access Charter and Card Acess Program, and offers guaranteed availability globally.
The quality of the support?
Jet Aviation offers several communication options that you can use to contact its support staff if you have any issues that you’d like them to attend to. The main, and best option is calling them through the telephone numbers provided on their official website. The second option is reaching out to them via their messaging platforms on their social media accounts. As we shall see in the customer reviews section, the support staff are super friendly and respond to customer requests effectively, so you can reach out to them via the options provided.
In what countries are their services available?
Jet Aviation has its airport facilities in Europe, the Middle East, Asia, North America, and South America, from where it delivers its services to those who’ve found it a worthy service provider.
Jet Aviation Reviews (What their customers say)
Before deciding whether Jet Aviation’s services are good enough for you, based on the information presented so far, you should also have a look at what other customers have to say about it. Customer feedback always offers insights into a company’s strengths and weaknesses, most of which you can’t afford to overlook. Here’s what customers have to say about Jet Aviation on Facebook.
Rating: (5 / 5) (from 54 customer reviews) click here for details (opens in new window)
From the customer feedback given on Facebook, it’s apparent that most people who’ve relied on this company’s services are impressed with the customer service and professionalism of the staff. The customers also highlight that the facilities are great and that the quality of catering is stunning. I think this company, therefore, deserves the 5-star rating and is one that you can rely on if you find that it offers what you’re looking for in an air transportation company. This company also has many competitors in the industry, which should consider looking at before making your final decision. You could end up getting a better deal anyway.
**You might, for instance, want to look at the company I have given the highest rating on this page
PROs & CONs
Let us now sum up the main strengths and weaknesses of Jet Aviation to come up with a consistent perspective about it.
- Wide variety of aircraft
- Excellent customer support
- Great customer feedback
- Has membership programs
- Empty legs flights supported
- It doesn’t accept Bitcoin payments
Do You Own or Represent Jet Aviation?
If you are a representative, or associate of Jet Aviation and have found something that isn’t accurate in today’s review please, feel free to reach out to me and I will update the information on this post. You can do this by leaving your feedback in the comments section below or simply by sending me an e-mail to email@example.com.
Final words and verdict
Overall rating: (4.3 / 5)
As we wrap up the review, I’m sure you can agree with me that this Basel-based company is doing its best to satisfy its customers. Whereas Jet Aviation may not be the very best in the world, it definitely has a place on the list of reliable and effective firms in this industry. You can compare what it has to offer with its high-ranking alternatives which are quite affordable to most travelers (relatively). See what my number one recommended air charter firm has to offer, below:
That will be all for this review on what Jet Aviation is about. I hope by going through it, you’ve gained enough insights to help you make a decision as to whether you’ll utilize its services or not. Let me know your thoughts about it as you also ask any questions in mind, in the comments section.
I wish you well,
Eric, Investor and Team Member at Gold Retired!