What is Elite Airways? Today we take a look at yet another widely recognized company in the air transportation industry. The main objective of this review is to highlight the main services offered by this company and to present a couple of pointers to help you determine whether those services are worth trying out. Read on to discover whether you’ve heard about this company is genuine or fabricated.
Company: Elite Airways
Years in business: 14
Wide variety of aircraft: No
Overall rating: (3.5 / 5)
See my #1 recommended private jet company on this page
What is Elite Airways?
Established in 2006, Elite Airways is one of the air charter veterans who set out to begin its operations with the sole mission of delivering a better customer experience. In an industry where quality is taken very seriously, I must say that this company begun on the right footing. At the time they were setting up shop, most of the firms were leveraging on discount and legacy carrier services to draw customers to book flights with them. Unfortunately, these models were flawed in that they focused more on the bottom line, as opposed to the delivery of exemplary travel services.
Since its establishment, this company has been providing its customers with personalized air transportation services along different routes. They claim they make is that these services are offered at very competitive prices, that both business and leisure travelers can take advantage of. Sports teams, groups, as well as corporations are also on the list of customers that this company targets.
Elite takes pride in being a U.S. Part 121 Air Carrier which has the capacity and capability to deliver its services to customers who want to travel in or to the U.S.A, Canada, Mexico, Caribbean, and South America.
Its headquarters are located in Portland, Maine, but the departments listed below have their stations in Melbourne, FL:
- Crew training
How much has Elite Airways managed to accomplish, even with the above-highlighted organizational and operational arrangements? Let’s find out about that as we progress with the review.
Do they have a wide variety of aircraft?
While I admitted that I was super impressed with the aim that the company had at the time it was making its entry into the market, I must also admit that I am not well-pleased with the size of this company’s fleet. So far, Elite Airways’ fleet comprises CRJ aircraft that are quite limited in number. To be more precise, here are the aircraft in this company’s fleet:
- Bombardier CRJ100ER
- Bombardier CRJ200ER
- Bombardier CRJ200LR
- Bombardier CRJ701ER
Whereas this fleet may be enough for the flights booked on a given day, there comes a time when many bookings happen, and this can affect the availability of the aircraft for your trip. Also, with most of the high-ranking companies in this industry, aircraft are usually distributed across different categories, each with different capacities and flight ranges. With such a fleet, it’s easy for you to decide that you want to switch up the aircraft, to get one with a larger or smaller capacity, without having to book with another company. Elite Airways’ fleet doesn’t give you such flexibility.
Do they have a wide variety of pricing options for different budgets?
Unfortunately, this company does not reveal the prices that it charges per trip. Having a price chart with the standard or basic pricing would be of so much help since customers can decide whether they are in a position to book a flight upon checking if their budgetary limits are or are not exceeded. To know whether the flight you’re planning will cost you an arm and a leg or will be within your budgetary limits, you’ll have to request a quote by:
- Sending an email to the support team, or
- Calling the charter sales team, or
- Complete a contact form on the official website.
The good thing, however, is that when booking your flight, you can click on the toggle button that says “Lowest Price”, to let the customer support know that you’re looking for affordable air travel options- hopefully, this can get you the best possible deal with this company.
Does Elite Airways offer Flight sharing services?
No. There’s no evidence that this company offers flight-sharing services. Most people who’ve booked flights with companies such as the one I’ve recommended as my number 1 and most preferred option get to enjoy flight-sharing services that enable them to cost-pool with other people. What this means is that you can contact a bunch of your friends, tell them to prepare for a trip that’s coming up in a couple of days, meet them at the airport, and then every one of you can pay for their own seat.
This makes having a once-in-a-lifetime experience on a private jet a possibility. The only thing we’re aware of is that this company supports group travel e.g. as a sports team or members of a corporation but there’s nothing quite defined as is with the companies that cite flight-sharing programs as a major selling point.
Does Elite Airways accept Bitcoin Payments?
Upon digging for information on this company’s acceptable payment methods, I discovered that it mainly accepts payments made using credit cards. You can, therefore, pay for your trip using a card provided by:
- American Express
Whereas the fees and charges that you’ll incur while paying using your credit card may not warrant any significant attention, you should definitely consider the level of privacy that such payments have to offer. Besides cryptocurrency payments which have been proven to offer utmost privacy, other payment methods still expose you to the loss of sensitive financial details. Whenever possible, check to see if the company you want to book your flight with accepts Bitcoin or other cryptos, just to safeguard your financial data.
P.S: Hackers do not spare private air travel companies. You can read about this EasyJet data breach in which credit card details of more than 9 million customers were affected in a successful highly sophisticated cyber-attack. This is why I highly recommend switching to Bitcoin payments whenever possible, moreso when using other conventional payment methods would expose you to huge losses in the event of the theft of your confidential details (such as PINS, passwords, etc.)
See full list of private jet companies that accept Bitcoin (and other cryptocurrencies) on this page
This company doesn’t have a membership program that you can rely on as a frequent flier. Those who prefer taking up jet card benefits for all the benefits that they come with can only get such a feature on other alternative companies. There’s not much to look out for here if you’re not a frequent flyer, since you’ll only end up paying for an expensive package that you’ll barely utilize (money that you can put in other money-making alternatives).
The quality of the support?
If you’re sure that what this company has to offer is sufficient for your needs, you can reach out to its support staff through the following communication channels:
- Email address (different for customer service, general, charter, and finance inquiries)
- Mail (to the physical address)
My advice would be that you simply contact them using the telephone number on their website. Overall, the customers who have reviewed this company’s services have given good feedback about the reservations team being excellent.
In what countries are their service available?
So far, this company’s services are mainly available to customers who are capable of accessing the service centers at:
- Martha’s Vineyard, MA
- Melbourne-Cocoa Beach, FL
- Nantucket, MA
- NYC/Newark NJ
- NYC/White Plains, NY
- Portland, ME
- Sarasota-Bradenton, FL
- Vero Beach, FL.
All the above-listed destinations are in the USA. The Flight booking system will actually show you whether you can book a flight in a certain route, based on the available aircraft and other internal organization structures.
Elite Airways Reviews (What their customers say)
First impressions last. More often, you can get a near-perfect impression of a given company by scrolling through its customer reviews. If the reviews are on a legit platform that has legit reviewers, then you can easily detect the patterns and themes in the delivery of services. What do the Elite Airways Reviews have to tell us about the quality of their services? Let’s go through the ones given on Trip Advisor.
Rating: (3.5 / 5) (out of 161 customer reviews) click here for details (opens in new window)
A (3.5/5) rating reflects the services delivered by an average company that has room for improvement. Looking at most of the feedback given by customers, Elite Airways seems to be performing fairly well in the following areas:
- Value for money
- Customer service
- Check-in and boarding
The one area it seems to be lacking in is inflight entertainment. Customers are not quite happy with the WiFi, TV, and Movie services offered to them to make their flight more enjoyable. If Elite Airways checks your boxes, despite not having the best inflight entertainment, you can reach out to its reservations team to book your flight. Else, you can turn to other alternatives that have impressive services across the board.
**You might, for instance, want to look at the company I have given the highest rating on this page instead
PROs & CONs
What are the core strengths and the outstanding weaknesses of this company? Let’s summarize them to get a clear impression about Elite Airways for the sake of making a sane decision about whether to rely on this company for the services that it offers.
- Good customer support
- Efficient reservation system
- Good value for money (according to customers)
- Cryptos are not accepted
- No flight-sharing services
- Doesn’t have a membership program
- Inflight entertainment isn’t the best
Do You Own or Represent Elite Airways?
If you are a representative, or associate of Elite Airways and have found something that isn’t accurate in today’s review please, feel free to reach out to me and I will update the information on this post. You can do this by leaving your feedback in the comments section below or simply by sending me an e-mail to firstname.lastname@example.org.
Final words and verdict
Overall rating: (3.5 / 5)
Elite Airways appears to perform averagely on a number of fronts, though you’d not realize this until you compared its services with those of its competitors. All in all, it seems to have done a great job with a significant number of customers, though I’d recommend that you cross-compare the pros and cons with what you expect for your trip, and also do the same for the alternative I have recommended below to ensure that you get the best deal.
Thank you for making it to the end of this review on what Elite Airways is about. I hope you found it helpful, and that you’ll proceed to make an informed decision about whether to utilize its services. Let me know if you have more questions about it.
I wish you well,
Eric, Investor and Team Member at Gold Retired