What is BitLux? Join me in yet another interesting review, in which I will be taking you through this company as I unravel its offerings, pros, and cons. If this is the information you are looking for, then you are in the right place. Let’s jump right into it:
Years in business: 2
Wide variety of aircraft: Yes
Overall rating: (4.1 / 5)
See my #1 recommended private jet company on this page
What is BitLux?
BitLux is a private jet charter company that serves clients on a global scope. With the experience that its customer staff has accumulated over the years, this company is capable of providing services in more than 1,000 locations worldwide. The company also specializes in executive aviation, in addition to the provision of air cargo charters.
One of this company’s main beliefs is that ensuring clients should get the best experience and service possible. They try to achieve this by delivering the best service possible and by sticking to all safety standards and the highest ethics.
This company’s success and progress can to a great extent be linked back to its excellent leadership. Some of the main people in the leadership team include:
- Kyle Patel – Executive & Charter Director
- Walter Matty Ryan – Charter Manager & Client Experience Director
- Kimberly Parker – Creative Director & Experience Coordinator
N.B. BitLux has its headquarters in Boca Raton, Florida.
Do they have a wide variety of aircraft?
BitLux has managed to put together a fleet of reliable aircraft that it utilizes to deliver its services. This company has access to more than 16,000 state-of-the-art luxury private jets, making it one of the companies that have access to the highest number of aircraft. Its private jets fall into the following categories:
- Turboprops e.g King Air 250, Pilatus PC-12, Piaggio Avanti II
- Light Jets e.g. Citation CJ3, Hawker 400XP, Citation Ultra, Citation Bravo
- Midsize Jets e.g. Citation Excel, Hawker 800XP, Learjet 60, Falcon 20
- Super mid-size jets e.g. Citation X, Legacy 450, Challenger 300, Hawker 1000.
- Heavy Jets e.g. Gulfstream GIVSP, Legacy 600, Challenger 604, Falcon 2000, Falcon 900.
- Ultra Long Range Jets e.g. Falcon 7X, Global Express, Global 6000, Gulfstream G550.
- VIP Airliner e.g. Boeing BBJ, ACJ 319/320.
Do they have a wide variety of pricing options for different budgets?
BitLux does not have different pricing options for people with different budgets. What they do have, however, is a price quote system that lets you know how much you’ll be spending on your trip. The good thing about this system is that it allows you to compare prices of the available accredited charter jets available in different parts of the world. This gives you more options in terms of pricing since you can decide to go with the choice that lets you save maximally while still gaining maximum value.
Does BitLux offer Flight sharing services?
Yes! BitLux offers flight-sharing services in the form of empty legs flights. An empty leg of a ferry flight is simply one in which a private jet flies without passengers. Most companies offer to allow passengers to fly in these jets as they head back home, at highly discounted prices. If you are big on saving on travel costs, you can reach out to the support staff and inquire about this service. We’ve already seen in reviews about other private jet companies that empty leg flights can save you as much as 80% of the regular price to your destination.
Does BitLux accept Bitcoin Payments?
BitLux takes pride in being one of the companies that accept crypto payments. As the world continues to adopt Bitcoin as a viable investment and payment option, it is only right for companies in this industry in which efficiency and security are highly required to integrate it into the payment system.
The fact that this company accepts cryptos gives you the opportunity to enjoy private travel, in which your financial details do not stand a chance of falling into the wrong hands. As of now, BitLux accepts the following cryptos:
P.S. See fill list of ALL the private jet companies that accept cryptocurrency payments on this page
Membership not only offers a sense of belonging to the wealthy class but also a host of other benefits and features that would otherwise be inaccessible to other travelers. If you have been a member of any other club, you know that you are in most cases required to pay an upfront fee, which then lets you enjoy what is to be offered. The same happens in the aviation industry, with regular travelers being required to pay for a jet card membership that serves them for about 25 to 50 hours per year. In most cases, jet card membership can guarantee unlimited access to your aircraft of choice. It will however cost you an arm and leg to get your hands on such a card. Does BitLux have defined membership options in place? Unfortunately, this company does not have a membership program. If this is a must-have for you, then you can have a look at what other alternatives have to offer.
The quality of the support?
The essence of efficient customer support cannot be underrated. Everyone likes to get the right kind of support when they reach out to a service provider with issues that need to be fixed or questions that need to be responded to. BitLux knows this well and has as such established several lines of communication that customers can use if they have any concerns to raise about the quality of services provided, as well as the state of their flight. The main lines of communication include:
- Direct calls
- Message form
I took the time to go through this company’s social media platforms to see if the customer support staff are supportive, but I discovered that the social media activity is quite low. I however looked at one of the consumer trust sites to see if any customer mentions the quality of support, and discovered that customers have no problem with what they’re getting so far.
In what countries are their service available?
BitLux delivers its services to a global clientele, so you can reach out to them so that you can get directions on how you’ll travel to your next destination. Be sure to compare the pricing with other alternatives in the industry before you confirm your trip.
BitLux Reviews (What their customers say)
Customer feedback always gives us a clear picture of how a certain company is treating its customers. You surely don’t want to realize that a private air charter company does not take its customers seriously when you are 2000+ feet above the ground. Knowing what other customers have experienced will influence your decision on whether to rely on the company in question. Let’s see what customers think about BitLux on TrustPilot.
Rating: (4.5 / 5) (out of 17 customer review) click here for details (opens in new window)
All of the customers who have given their feedback about BitLux on Trustpilot have so far acknowledged that its services are excellent. The comments highlight some consistencies in the nature of their support staff. In one comment, a customer talks about how the CEO met up with them just to know the progress of their trip. It is also easy to tell that customers’ extra needs are usually accommodated quite efficiently. BitLux is therefore an option that can work for you if everything else it offers is good enough.
**You might also want to look at the company I have given the highest rating on this page instead
PROs & CONs
All factors held constant, it’s good to have a snapshot of a company’s pros and cons, as we strive to make the right decision with regards to whether or not we shall turn to it for the services that it offers. BitLux’s main pros and cons are:
- Accepts cryptocurrency payments
- Reliable customer support
- Empty legs flights supported
- Worldwide travel supported
- Access to a wide variety of aircraft
- No membership program
Do You Own or Represent BitLux?
If you are a representative, or associate of BitLux and have found something that isn’t accurate in today’s review please, feel free to reach out to me and I will update the information on this post. You can do this by leaving your feedback in the comments section below or simply by sending me an e-mail to email@example.com.
Final words and verdict
Overall rating: (4.1 / 5)
BitLux is one of the companies that have well-established operations in their industry. They have made it possible for customers to access a wide variety of aircraft as they travel to different corners of the world. The fact that customers can pay for their flights using Bitcoin goes a long way into reinforcing this company’s reliability and convenience. This is quite evident in the customer reviews on various consumer trust sites. You can, therefore book your next flight with BitLux or you can have a look at what other alternatives have to offer so that you can work with the option that presents the best benefits.
That will be all for this review on what BitLux is about. I hope you enjoyed this review, and that you’ll ask any questions that you may have with regards to this company’s operations. Till next time, safe flight!
I wish you well,
Eric, Investor and Team Member at Gold Retired!