What is Sundair? Are the services that it offers reliable? How good is their customer support? Are its price rates suitable for my budget? If you’ve been asking yourself these questions, then you’re in the right place because this review will present you with the answers. Read on to find out what Sundair has in store for you.
Company: Sundair
Website: https://www.sundair.com/
Years in business: 4
Wide variety of aircraft: No
Overall rating: 
(3.5 / 5)
P.S.
See my #1 recommended private jet company on this page
What is Sundair? 
Sundair is a popular German charter airline that was founded in 2016. Its operations, however, begun on 1 July 2017. This company’s headquarters are in Stralsund, and has all its operations being managed from the following airports:
- Berlin Brandenburg Airport
- Bremen Airport
- Dresden Airport
- Kassel Airport
This company’s CEO, Marcos Rossello, has been overseeing its operations since its establishment and has managed to facilitate the acquisition of several aircraft that are used to ferry customers to specific destinations. More about this in the next section below.
Do they have a wide variety of aircraft?
So far, this company has a fleet of 7 aircraft, which are all large-capacity aircraft. This means that Sundair doesn’t have a wide variety of aircraft. Companies that have a wide variety of aircraft are those that have aircraft of different sizes and capacities, and that allows you to pick a suitable aircraft for the trip at hand. I would, however, understand that there’s no need for Sundair to have a wide variety of aircraft since it mainly operates as an airline charter. Unlike airline charters, private jet charter companies usually prefer to have a wide variety of aircraft, in a bid to meet their customers’ diverse needs e.g. those who’d like to travel with few family members versus those who’d like to travel with their many friends or business colleagues.
This airline charter company’s fleet comprises of:
- Airbus A319-100 – 2 aircraft
- Airbus A320-200 – 5 aircraft
Do they have a wide variety of pricing options for different budgets?
No. In most cases, airline charter companies have very fixed price rates, with very minor variances. Sundair, being an airline charter company, does not have a wide variety of pricing options meant to accommodate your budget. The good thing is that receiving the price quote for your trip can help you plan financially. There are several elements that will influence your overall fare, including:
- Departure airport
- Destination airport
- Date of departure
- Return date
- The number of adults
- Number of children
- The number of infants
Does Sundair offer Flight sharing services?
No. You can’t access flight-sharing services with Sundair because it’s an airline charter company. With its large capacity Airbus aircraft, Sundair only focuses on ferrying more than 150 passengers at the same time, to a certain destination. This, however, doesn’t mean that it offers flight-sharing services. With flight-sharing services, customers can meet the cost of a private jet charter jointly, and then decide on the time of departure that favors everyone. Airline charter companies, on the other hand, have fixed schedules, hence no flexibility is offered to customers.
Does Sundair accept Bitcoin Payments?
This company isn’t accepting Bitcoin payments currently (May 2021). The only methods of payment that are allowed are debit and credit cards. Customers have to pay the full amount for the flight and must be in a position to prove that they’re the ones who booked the flight or are with the person who booked the flight. I think Bitcoin payments are worth considering, more so due to the benefits that they present to those who use them. They’re, for instance, guaranteed anonymity, low transaction fees, and zero taxes. Bitcoin transactions are also pretty fast, so you should not have any problems due to a delay during the transfer of funds. I’d to stick my foot in your throat to make you try out Bitcoin payments, but I think they’re worth considering.
P.S. See a full list of private jet companies that accept Bitcoin (and other cryptos) as payment on this page
Membership options?
Sundair doesn’t have a membership program. Customers cannot also purchase a jet card, which is usually quite beneficial for those who travel frequently. There are very huge savings for those who purchase jet cards because one can lock in price rates for an entire year. The only downside is that you have to pay beforehand, and that can cost you quite a significant amount of money. Frequent fliers who prefer joining membership programs do so to also save on the overall cumulative costs of the many flights. Those who fly few times annually do not need to join a membership program or purchase a jet card. Doing otherwise may only lead to unnecessary expenses.
The quality of the support?
The main communication options allowed by Sundair are telephone calls and email. It’s advisable to make a call if the issue at hand demands immediate attention, else you can send them an email, and wait for a response to be given. Besides these two options, you can also reach out to customer support through the messaging platforms on Facebook and LinkedIn. They actually respond to some comments, so you can reach out to them under any post. We shall see in the customer reviews section of this company’s quality of support is to be trusted.
In what countries are their service available?
Sundair operates scheduled flights from Germany to several favorite holiday destinations in:
- Bulgaria
- Croatia
- Egypt
- Germany (local flights)
- Greece
- Lebanon
- Spain
- Turkey
Sundair Reviews (What their customers say)
Now that we’ve highlighted several features about Sundair, it’s time to now see what its customers are saying about the nature of its services. I came across a couple of legit reviews ( in my own opinion) on Trip Advisor, from which I was able to pick a couple of themes about the nature of its services. Here’s what I discovered.
Rating: (3.5 / 5) (out of 146 customer reviews) click here for details (opens in new window)
From the feedback given by customers, Sundair’s strengths lie in Customer service and support, cleanliness, as well as check-in and boarding. On-board experience, inflight experience, and food and beverage are some of the things that this company needs to work on. Not very many customers have a problem with seat comfort and legroom. With the average rating of this company’s features being (3.5/5) stars, I think most of its services are just good enough to guarantee sufficient comfort as you travel to your destination. If you need better features, you may have to check out what its competitors have to offer.
**You might, for instance, want to look at the company I have given the highest rating on this page
PROs & CONs
We can now summarize the areas this company is performing well, as well as those it needs to do something about, in order to remain ahead of the competition.
Pros
- Large aircraft with large capacity
- Customer support is good
- Cleanliness
- Has impressive check-in and boarding services.
Cons
- Limited methods of payment- only credit/debit cards
- It doesn’t accept Bitcoin payments
- It doesn’t have a membership program.
- Inflight entertainment not good enough.
Do You Own or Represent Sundair?
If you are a representative, or associate of Sundair and have found something that isn’t accurate in today’s review please, feel free to reach out to me and I will update the information on this post. You can do this by leaving your feedback in the comments section below or simply by sending me an e-mail to contact@goldretired.com.
Final words and verdict
Verdict: Legit!
Overall rating: (3.5 / 5)
Sundair is not at the top of the list when it comes to ratings, but its services are still decent. Most people who’re looking for ways to save on flight costs can actually turn to Sundair. The services may not be as good as what you can expect with private charter companies, but one can make do with them. Alternatively, you can check out what private charter companies have to offer, and see if you can cost-share the flight expenses with your friends, family, or business colleagues. Have a look at my number one recommended option for air charter services, for instance, to see if you can fulfill your dream of flying in a private jet.
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Thank you for making it to the end of this review on what Sundair is about. I hope it helped you arrive at a more informed decision, and that you now know if you can turn to its support staff whenever you need to fly to a given destination. If you have any more questions about it, drop them in the comments section- I’ll respond to them ASAP.
I wish you well,
Eric, Investor and Team Member at Gold Retired!
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